KoKo is designed for children ages 5 to 10. A parent or legal guardian must download, set up, and supervise the use of KoKo. By setting up a child's profile, you confirm that:
Children should not use KoKo without a parent or guardian being aware. KoKo is a tool to support curiosity and learning, not a replacement for adult supervision.
KoKo is an AI-powered companion that answers children's questions, tells stories, and helps kids explore topics in a safe, age-appropriate way. Here is what you should know:
KoKo is not a doctor, therapist, lawyer, or counselor. KoKo does not provide medical advice, mental health treatment, legal guidance, or any form of professional counsel.
If your child has a medical concern, emotional difficulty, or any situation that requires professional attention, please contact a qualified professional. KoKo may gently encourage children to talk to a trusted adult, but this is not a substitute for professional care.
To keep KoKo a safe space for all children, please ensure the app is used appropriately:
We reserve the right to suspend access to KoKo if we detect misuse that compromises the safety of our platform.
The Parent Dashboard gives you visibility into your child's conversations, flagged topics, and app settings. It is protected by a PIN that you set during app setup.
KoKo offers subscription plans that unlock full access to all features:
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can manage or cancel your subscription at any time through your device's settings:
Payment is processed through Apple's App Store or Google Play. We do not directly collect or store your payment information. Refund requests should be directed to Apple or Google, as they handle all billing.
All content, design, code, artwork, and branding associated with KoKo, including the KoKo character, logo, animations, and user interface, are owned by KoKo AI and are protected by intellectual property laws.
You may not copy, modify, distribute, or create derivative works based on KoKo's content or branding without our written permission.
KoKo is provided "as is" and "as available." While we do our best to make KoKo safe, helpful, and reliable, we cannot guarantee that:
To the fullest extent permitted by law, KoKo AI shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use KoKo. This includes but is not limited to damages for reliance on AI-generated content.
Our total liability for any claim related to KoKo shall not exceed the amount you paid for the app in the 12 months preceding the claim.
We may update these Terms and Conditions from time to time. When we do, we will update the "Last updated" date at the top of this page. If we make significant changes, we will notify you through the app or by other appropriate means.
Your continued use of KoKo after changes are posted means you accept the updated terms. If you do not agree with the changes, please stop using KoKo.
If you have questions about these Terms and Conditions, we would love to hear from you:
We are here to help and will get back to you as soon as possible.